COVID-19 Updates and Travel Information
Updated policies and practices as of January 16, 2021
Like you, we continue to be very concerned with the Coronavirus (COVID-19) pandemic. We want to share with you what we are doing to keep our guests, employees and community as safe as possible.
We are open for business and complying with the requirements of local, state and federal government. Specifically, we are operating according to the Governor Sununu’s Safer at Home Lodging Guidelines.
NH Mask Mandate effective November 18, 2020
On November 18, 2020, NH Governor Sununu signed Emergency Order 74 which requires that
‘…all persons over the age of 5 within the State of New Hampshire shall wear a mask or cloth face coverings over their noses and mouths any time they are in public spaces, indoors or outdoors, where they are unable to or do not consistently maintain a physical distance of at least six feet from persons outside their own households.’
This order will expire on March 26, 2021
Guests and Requirements
Effective November 19, 2020, we are accepting reservations by phone, online, or in person from:
- Essential Workers
- Vulnerable Populations
- New Hampshire residents
- Visitors from visitors from Maine, Vermont, Massachusetts, Connecticut and Rhode Island
- Visitors and New Hampshire residents who are coming to New Hampshire from outside of the United State (including to/from Canada); from a cruise ship; or from outside ot the New England states of Maine, Vermont, Massachusetts, Connecticut or Rhode Island for non-essential purposes.
Pursuant to the Governor of New Hampshire’s Emergency Order 27, all registered guests must attest that they are exhibiting no symptoms of COVID 19
For guests arriving from the six New England states of New Hampshire, Massachusetts, Maine, Connecticut, Rhode Island and Vermont, there is NO QUARANTINE REQUIREMENT.
Guests coming to New Hampshire from outside of the United States (including to/from Canada); from a cruise ship; or from outside of the New England states of Maine, Vermont, Massachusetts, Connecticut or Rhode Island for non-essential purposes must quarantine** for 10 days. Alternately, non-New England guests may self-quarantine for 7 days and then have been tested and received a negative diagnosis for COVID-19. Approved COVID-19 tests are PCR-based (molecular) tests. Guests cannot have traveled by public transportation.
**The definition of quarantine in this instance means that the person or people registering to stay at this lodging facility have left their home only for essential functions, and when outside of the home have maintained social distancing and have worn face coverings when within less than 6 feet of another person.
Out-of-state guests will be made aware at the time of the reservation of the need for this requirement.
Out-of-state first responders and healthcare workers who use PPE as part of their daily work are exempt from the isolate-at-home portion of this requirement. Guests that are fully vaccinated against COVID-19, and more than 14-days have passed since receiving the second dose of approved COVID-19 vaccine, as well as guests that have previously rested positive for active COVID-19 infection (by PCR or antigen testing) in the last 90 days are exempt from quarantine requirement. If guests had a previous infection that was more than 90 days ago, you must still follow all quarantine requirements.
The New Hampshire Travel Quarantine Guidance and Exceptions was updated by The NH Department of Health and Humans Services on January 11, 2021.
Protecting our Guests and our Team
The Jack Daniels Inn has a well-earned reputation for providing exceptionally clean rooms for our guests.
Our standard protocols already include disinfecting guest rooms after each visit in strict adherence to CDC guidelines. In addition, we are putting into place enhanced measures.
Protecting our Guests and our Team:
- Following NH Universal Guidelines
- Following the American Hotel & Lodging Association Safe Stay Guidelines for cleaning and sanitation frequency
- Staff have completed ServSafe COVID-19 training
- Screening staff for symptoms or risk factors for COVID-19 using the guidance found in the NH Universal Guidelines
- Employees with confirmed cases of COVID-19 must stay home until symptom-based criteria are met for discontinuation of isolation..
Protecting our Guests:
- In the Lobby, we are sanitizing door handles, counter tops; all other customer touch-points in common areas, and other areas of hand contact after each party.
- Providing grab-and-go food and beverages
- Guests are asked the following questions at check-in regarding COVID-19 symptoms:
a. Have you been in close contact with a confirmed case of COVID-19?
b. Are you experiencing a cough, shortness of breath or sore throat?
c. Have you had a fever in the last 48 hours?
d. Have you had changes in your sense of taste or smell ?
e. If you answered yes to any of these questions, please do not put our employees and other guests at risk and come back another day when you feel better. Any deposit will be returned.
f. A version of this checklist is included in reservation confirmations.
4. Maintaining social distancing at check-in and offering digital self check in
5. If Staff or guests will be coming inside the social distance range of each other, cloth face coverings will be worn by staff, and recommended for guests.
- Placed hand sanitizer stations in hotel lobby and other appropriate locations
- Requiring cloth face coverings for employees and for guests when working or moving within the facility when social distancing is not possible. Minimizing the need for waiting queues for check-in or check-out.
- Assigned the manager on duty to monitor and improve compliance with social distancing and other protective policies, including education, hand hygiene and cloth face covering use amongst employees and guests.
- Continuing to remind all patrons that those with an elevated / high risk should continue to shelter at home.
- Providing instructions to guests in reservation confirmations
The health and safety of our guests, staff and community are the highest priority for us. We ask that that guests and staff observe recommendation by the Centers for Disease Control (CDC) and New Hampshire’s Department of Health and Human Services.
Check national travel trends at the Johns Hopkins Coronavirus Research Center dashboard.
We will monitor new developments and adjust our policies and procedures as we learn more.